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Shipping Process

The products listed in our shop are shipped directly from our international suppliers to the address provided at the time of purchase.

Delivery Timeframe

The average delivery time is 5 to 12 working days from the date of dispatch.

Payment Confirmation

Once your purchase is completed, payment confirmation may take 1 to 3 working days, depending on your payment provider and card issuer.

Order Processing

Once your payment is confirmed, we will process your order and send you a tracking code by email, along with a notification to the contact details provided during checkout. You should receive your tracking code within 3 working days after payment confirmation.

Order Verification

It is important to inspect your parcel upon delivery. If the packaging appears damaged or tampered with, please refuse the delivery and contact our customer service team immediately.

Failed Delivery Attempts

We will attempt delivery up to three consecutive times within 48 hours of the last attempt. If the courier is unable to reach you or if the address provided is incorrect, the order will be returned to our central warehouse and reshipped. Please note that reshipping costs are the responsibility of the customer.

Questions?

If you have any questions regarding your order or need more information about delivery tracking, simply send us an email – our team will be happy to assist you.

24/7 Support: We usually respond within a few hours.

Don’t hesitate to get in touch if you need any assistance!